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Covid -19  -  ACC payment plans and CoverPlus Extra invoices delayed


ACC are also doing their bit to help businesses affected by Covid -19. 

ACC have delayed their CoverPlus Extra invoicing for three months.  During this time CoverPlus Extra payment plans will be paused and they will not seek payment for outstanding balances while customers can be rest assured they will be covered at their agreed amount. 

Invoices for the 2020/2021 financial year would usually be sent from 1 July but will now be issued in October. Other invoices issued throughout the year will also be on hold for three months/ Payment options will be available once they send the invoices. 

Proactive collections are recovery activity has stopped and manual holds are on as many system generated communications as possible. Collections and Recover are providing payment options to businesses unable to make payment.

 

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Please note: The above E-newsletter notes and the related articles on our website are of a general nature and therefore we urge clients who may be affected by these changes to contact us to discuss your specific circumstances before making any changes or drawing any conclusions.

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